Frequently Asked Questions

Buena Vida Family Center offers family counseling services to help families overcome various challenges and improve their relationships. We provide individual, couples, and family therapy sessions.

All therapists at Buena Vida Family Center are licensed and qualified to provide counseling services. They hold advanced degrees in counseling, psychology, or related fields and have undergone extensive training and supervision.

A typical counseling session at Buena Vida Family Center lasts for about 45-60 minutes. However, the duration may vary depending on the specific needs and goals of the client.

Buena Vida Family Center is in-network with Aetna, Blue Cross Blue Shield, Cigna, United Healthcare, Magellan, Compsych, and Medicaid: Wellpoint (STAR & CHIP), Cooks Children (STAR & CHIP), Ambetter/Superior Health (STAR & CHIP), and most EAP for counseling services.  

As a courtesy, we are happy to help you look up and use your insurance benefits when you use insurance with Buena Vida Family Center (when we are in-network).  

However, you should know that filing any claim with your insurance company requires a mental health diagnosis. To get more information about your copay, coinsurance, deductible, or other insurance benefits for both counseling and assessment services, please call your insurance’s member services.  

All copays, deductibles, amounts due for out-of-network services, and private pay charges are due in full at the time of service. Please remember that you, not the insurance company, are ultimately responsible for paying the agreed-upon fees. If you have questions about your coverage (i.e., copays, deductibles, or what is covered by insurance), please contact your insurance company’s member services department. Verification of benefits does not guarantee payment, and the client is responsible for the full cost of sessions. to this item.

For clients not using insurance, the fee for the initial session is $50.00, and follow-up sessions are $40.00.  

If you are using insurance, your benefits may cover some or all of the therapy costs. Please verify your benefits directly with your insurance company. We can assist you in using your insurance when you select our services.  Keep in mind that a mental health diagnosis is required to file a claim. For details on copays, deductibles, and coverage, contact your insurance company’s member services. 

We do not offer psychiatric services directly, but we can refer clients to specialists if needed. While medication alone may not solve all issues, it can help alleviate symptoms and improve focus on mental health. Our goal is to identify the root causes of your concerns and teach strategies to achieve your personal and relational goals. Medication can be effective and may be necessary alongside therapy.

At Buena Vida Family Center, all therapists hold Master's Degrees that include a semester-long course in ethics. They are also in the process of completing clinical hours for licensure (LPC, LCSW) and must complete annual continuing education on ethics. Each therapist reviews state ethics laws yearly.

Confidentiality is protected by state law, and therapists will not share any information about you, your child, or adolescent with outside providers, family, or friends without your signed consent, except as required by law. Buena Vida Family Center prioritizes confidentiality and values your privacy.

Immigration evaluations at Buena Vida Family Center typically range from $450.00 to $550.00. If you need more specific information about the services offered or any details regarding the process, feel free to ask!